PRICING: All flat fees are on a per room basis.
DEPOSITS: A 50% deposit is due at the time the tweak contract is signed.
PURCHASES: An upfront 50% deposit is due on all items to be purchased. An additional payment of 25% of the total contract balance is due at the time of order placement, with the balance due in full plus any add-ons on the day the item/items are delivered to the home. Shipping and delivery charges may apply and are in addition to the cost of the item purchased. All purchases made at cost + 20%.
TERMINATION: If a tweak contract is terminated within two weeks of signing, Customer will be entitled to a complete refund of any deposit for decorating services paid less a $150 termination fee. If a tweak contract is terminated more than two weeks after signing or any time after decorator starts designing project, the entire deposit for decorating services will be forfeited. In addition to the deposit, Customer will be responsible for any costs associated with the return of items which have been purchased for the tweak including, but not limited to, a 30% restocking fee plus shipping and handling costs. This agreement is non-cancelable once you have been notified the design phase is complete and all items are on order. Notice of termination by a Customer must be received in writing to be effective.
RETURNS: Non-custom items may be returned by requesting the return of said item/items within (3) days from the date of your tweak. No returns will be accepted after that time period. Customer will be entitled to a refund for any returned, undamaged, item less a 30% restocking fee and shipping and handling costs. Custom items are non-refundable and non-returnable. Customer will be liable for the balances due on any custom item after the termination of the contract or rejection of the item. Return requests must be received in writing to be effective.
WARRANTIES: Purchaser’s sole warranties for any items purchased are those provided by the manufacturer. Purchaser’s sole warranties for any work done by third parties are those provided by the third party.
CUSTOM ORDERS: Custom orders require a 50% deposit. All custom orders are non-refundable and non-returnable.
CHANGE ORDERS: A change order is work that is added to or deleted from the original scope of work of a contract. Depending on the magnitude of the Change, it may or may not alter the original contract amount. A change order may create a new project agreement to handle significant changes to the current project.
ADD-ONS: Any additional work, including additions of furniture and/or accessories after the day of your Tweak will be billed at an hourly rate of $150.00 for any time, sourcing, purchasing, delivery, and installation. All other terms and conditions still apply.
HOME ACCESS: The day of your Tweak, we will need access to your home. Please be prepared to discuss comfortable options for gaining access if you are not available to let us in.
CONDITION OF HOME ON DAY OF TWEAK: On the day of your tweak we will be working diligently to transform your space. So that we may devote our full attention to the transformation of your home, Customer agrees that Customer’s home will be “tweak-ready” on the day of the tweak. “Tweak-ready” means the home will be left in a clean and orderly condition, all pets will be secured in an area where we will not be working or removed from the home, alarm systems will be off, and air conditioning/heating systems will be operating. In the event the home is not “tweak-ready”, an additional fee of $500 will be charged.
DELIVERY: Contract does not include third party delivery and labor charges that may be incurred on the day of your tweak. This fee will be added to your total and due the day of your Tweak.
PAYMENTS: We accept cash or checks. There will be a bounced check fee charged in the amount of $25.00 per bounced check.
LATE FEES: Late fees in the amount of 1.5% per month shall be assessed on balances more than 30 days overdue.
AUTHORIZATIONS: Your signature on the Tweak Agreement authorizes Tweak Your Space to place a sign in your yard during the Tweak process. It will be promptly removed before we depart your home. Your signature also authorizes Tweak Your Space to use photographs or videos of your home taken by or on behalf of Tweak Your Space for website, advertising, or promotional purposes.
BREACH OF CONTRACT: In the event of a breach of this agreement the prevailing party shall be entitled to legal fees, collection costs, and litigation costs through appeal.