FAQ


What is Tweaking about?
Tweaking is where we take your existing furniture and accessories and move them around to give you a fresh new look.

Will you only be using items in my current space?
Not necessarily, we may edit out pieces or use items from other rooms to create the desired look.

What if I don’t have enough accessories?
That’s ok, we can shop for you and find new items using the Tweak Shopping program.

What if I can’t afford to buy new things?
We don’t need new things to give you a fresh new look. We will “shop” around your home for what we need.

What if I want everything new?
We will create a completely new look for you using the Custom Tweak program.

Will there be delivery and setup charges?
Sometimes there will be delivery and setup charges for items that were shipped to us prior to your Tweak or we may need to move or hang an item that is too heavy that will require additional charges. We will let you know ahead of time so that you can be prepared. These charges will be due the day of your Tweak.

When do I pay?
A 50% deposit is due at the time of your contract signing and the balance is due in full the day of your Tweak.

How long does Tweaking take?
Once we have everything we need, we Tweak Your Space in a day. You leave in the morning and return that afternoon to your brand new space!

Can I leave my pets at home?
We ask that all pets be in or at a secure location. It’s not safe for little paws during the Tweaking process.

Why is Tweaking so successful?
We’ve taken all the fear out of the process for you. Most people find it scary not knowing how much it will cost to have a decorator and how to tell us what they like? With Tweak Your Space you are in control of the budget and we handle all the decorating decisions for you.

What if I don’t like it?
That’s easy, we move it all back the way we found it.

What if I don’t like what you’ve purchased?
No worries, we can return them. Restrictions apply, see Terms & Conditions.

Do you take credit cards?
Not at this time. Cash, checks or cashier’s checks please.

Do I need to do anything in preparation for the day of my Tweak?
We ask that you leave your home as neat as possible.